Privacy Policy

Effective Date: March 27, 2024

We prioritize your privacy and are committed to protecting your personal and health data with the utmost care and security. This Privacy Policy outlines how Hello Now ("we", "us", "our") collects, uses, and safeguards your information in accordance with the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs) when you use our services.

Data We Collect

Personal Information

• Account Information: Registration may require a name, email address and password. You may also register via third-party accounts such as Apple.
• Health Data: With your consent, we collect data related to your health and well-being, like reflections.

Technical Data

• Device Information: We collect details about your device, including model and operating system.
• Usage Data: We gather anonymized data on how you interact with our services to improve functionality.

Location Data

• We collect location data only with your consent to provide location-based services.

How We Use Your Data

• Service Provision: We use your data to offer personalised services and enhance your experience.
• Communication: With your consent, we may send you notifications and marketing communications. You can opt out at any time through email to [email protected]
• Improvement and Development: We analyze usage data to troubleshoot and develop new features.
• Research Collaboration: We share anonymized data with third-party organisations for non-profit research purposes, ensuring no individual can be identified.

Sharing Your Data

We share your data only in specific situations:

• Service Providers: We may share data with companies that assist us in providing our services, such as data storage and analytics.